These terms set out the rules that apply when you open and use a 97bajee account. Read them before you start — they cover how your account works, what we expect from you, and what you can expect from us, with access subject to your local law and eligible regions.
Account use rules
Transaction policy
bKash & Rocket context
Your rights explained
POLICY POSTURE
How Our Terms Apply to Your Account
By accessing 97bajee and creating an account, you confirm that you have read and accepted these terms in full. These terms form the complete agreement between you and us for all activity on this platform — from browsing the lobby to completing a transaction through bKash or Rocket. We may update these terms from time to time. When we do, the revised version becomes effective as soon as it is published on this page, and continuing to use your account after that point means you accept the changes. If any part of these terms conflicts with a translation or external summary, the version published here takes precedence. Your access to certain features may vary depending on your local law and eligible regions — nothing in these terms overrides your legal obligations where you are located. We are not able to confirm eligibility on your behalf; that determination is yours to make. If you have a question about a specific clause or how a rule applies to your account, our support team is the right place to start. You can reach us through the contact routes listed on this site.
bKash Transactions
Payments made through bKash are subject to both these terms and the conditions set by bKash for its service. We record each transaction on your account; check your transaction history for the details.
Rocket Payments
Rocket deposits and withdrawals follow the same account-level rules. Any discrepancy between your Rocket statement and your 97bajee account history should be raised with our support team.
Policy Updates
We publish changes here first. There is no separate notification; check this page if you want to know the current version of our terms before you next log in.
TERMS COVERAGE
What These Terms Cover and What They Do Not
Not every part of your experience falls under the same set of rules. These terms apply directly to your account and the actions you take on 97bajee. Third-party services connected to your account — such as bKash or Rocket — operate under their own separate terms, and we do not govern those. Understanding the boundary matters when something goes wrong.
Account Access
Your login, account credentials, and session activity are fully within scope. We set the rules for how accounts are created, verified, suspended, and closed.
Transactions
Deposits and withdrawals processed through your 97bajee account fall under these terms. The payment rail you use — bKash, Rocket — also applies its own separate conditions.
Site Content
The games, tables, and lobby content we publish are covered by these terms. We own or license this content; you may not copy, reproduce, or distribute it without our written approval.
Third-Party Services
External payment providers, device manufacturers, and mobile networks operate independently. Their terms apply to their own services; our terms do not extend to them and we are not liable for their conduct.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have practical options for managing your relationship with 97bajee at any point. Your account dashboard gives you direct access to your transaction history — every bKash deposit, every Rocket withdrawal, and every bet placed is logged there. If something looks wrong, you can raise it with support before it becomes a bigger issue. Correcting your account details, such as your registered mobile number or display name, is done through the account settings page; follow the fields and verification steps shown there. If you believe any data we hold about you is inaccurate, contact support with the specific detail you want corrected and we will review it. You may also request a summary of what account data we hold. We handle those requests through the same support routes, not through automated exports, so allow reasonable time for a response.
Review Your Records
Open the transaction history section in your account to see a full log of activity. Each entry shows the amount, method, and timestamp — useful if you need to cross-check a bKash or Rocket transaction.
Correct Account Details
Go to account settings to update your registered details. Follow the verification steps shown on that page; some changes require confirmation via your registered mobile number.
Raise a Question
If a term is unclear or you believe a rule has been applied incorrectly to your account, contact support directly. Provide your account reference and the specific issue so we can look into it properly.
Request Support
For anything not covered by self-service account tools, our support team is the path forward. Use the contact routes published on this site — do not share account credentials when reaching out.
CONTACT ROUTES
How to Reach Us About These Terms
If you have a question about these terms or need to act on a right described in this policy, use the contact paths below. We do not handle account or policy queries through social channels or third-party sites — only through the routes we publish here.
Live Chat
The live chat widget is available on the site. Start there for account-level questions about these terms — it is the quickest route to a policy response.
Email Support
For written requests — such as a data review or a formal dispute about how a term has been applied — use the support email address shown in your account help section.
Account Help Centre
The help centre on this site covers common terms questions with step-by-step guidance. Check there first; if your question is not answered, escalate via live chat or email.
DATA AND SECURITY
How We Handle Your Account Data
We keep your account data for as long as your account is active and for the period required after closure by applicable regulations. You can ask what we hold and request a correction at any time through support.
Data Retention
Account records, including transaction logs for bKash and Rocket activity, are kept for the period our policy requires. After account closure, we retain only what applicable rules oblige us to keep.
Cookies
We use cookies to keep your session active and to understand how the lobby is used. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how the site functions on your device.
Account Security
Your account password and login credentials are your responsibility. We will never ask for your password via chat or email. If you suspect unauthorised access, change your password immediately and contact support.
Requesting Changes
To request a correction to data we hold or to ask about retention on your account, contact us via the support routes on this site. Include your account reference and the specific data point in question.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often about how our terms work. If your question is not here, live chat and email support are the right next step.
Can I use 97bajee if I am in Bangladesh?
Access depends on your local law and the eligible regions we serve. We cannot confirm eligibility on your behalf. Review the applicable rules in your location before opening or continuing to use an account.
What happens if the terms are updated?
The updated version is published on this page and takes effect immediately. We do not send individual notifications. Check this page before your next session if you want to confirm the current version applies to you.
How do I dispute a bKash or Rocket transaction on my account?
Open your transaction history in the account area and identify the entry in question. Then contact support via live chat or email with your account reference and the transaction details. We review each dispute against our records.
Can I request the data 97bajee holds on my account?
Yes. Contact support through the email route published in your account help section. Include your account reference and specify what data you want reviewed or corrected. Allow reasonable time for a response.
What do I do if I think my account has been accessed without my permission?
Change your password immediately through account settings, then contact support. Do not share your credentials when reporting the issue — give us your account reference and describe what you noticed so we can investigate.
Do these terms cover the games in the lobby?
Yes. The site content section of these terms covers the games, tables, and lobby material we publish. Game content from studios such as Pragmatic Play and Habanero is licensed to us; you may not copy or redistribute it.